To order directly from PureBiotech LLC, please fill out the form below or contact us by telephone, fax, or regular mail:
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Orders received by 3:00PM EST will be shipped the same day. Shipping charges will be prepaid and added to the invoice. Products requiring special storage upon arrival are shipped next day air and will not be shipped on Fridays or the day before a holiday.
All prices are in U.S. dollars and do not include insurance, shipping and handling charges. Prices are subject to change without notice. Payment is due in full, net 30 days, in U.S. dollars. VISA and Master Card are now accepted.
Many products and components of products must be stored at different temperatures. After receipt, it is the end-user's responsibility to check the packaging or protocol for storage instructions and follow them accordingly.
No returns will be accepted without prior authorization and requests for returns must be made within 10 days of receipt. Authorized returns may carry a 10% restocking charge. Due to the temperature sensitivity of some of our products, we are unable to restock and resell them and will not authorize returns. Claims by the customer for damage to any product in shipment must be made directly to the transportation company.
MSDS sheets for hazardous reagents and chemicals are available upon request.
These products are offered for research use only.
PureBiotech LLC provides on-call technical service support from scientists with knowledge and experience to respond to your detailed application and procedural questions. Technical Service can be reached between the hours of 9AM and 5:30PM EST, by calling 866-252-7771 or faxing us at 732-469-7782.
PureBiotech LLC warrants that the products meet or exceed the performance standards described in the product specification sheets. Any claim that the products do not meet the specifications must be made within 30 days of the date of delivery of the product. PureBiotech LLC's policy is to replace the defective product or credit its purchase price, at PureBiotech, LLC's option, and is subject to receipt of reasonable proof from the customer that any defect is embraced within the terms of the warranty. No other warranties of any kind, expressed or implied, are provided by PureBiotech LLC PureBiotech, LLC's liability shall not exceed the purchase price of the product. PureBiotech LLC shall have no liability for direct, indirect, consequential or incidental damages arising from the use, results of use, or inability to use its products.
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